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MOMENTUM FAQ

 

WHAT IS THE CORE STATUS CARD?

The Core status card is the initial card that any guest, 21 years of age or older, can sign up for with a valid form of identification. It is free of charge at our Player's Club booths.

WHAT IS THE IGNITE STATUS CARD?

The Ignite status card is available to guests who earn 25 Status Points during the six-month qualifying period. Guests who earn Ignite status will have all of the associated benefits.

WHAT IS THE LEAP STATUS CARD?

The Leap status card is available to guests who earn 100 Status Points during the six-month qualifying period. Guests who earn Leap status will have all of the associated benefits.

WHAT IS THE ASCEND STATUS CARD?

The Ascend status card is available to guests who earn 400 Status Points during the six-month qualifying period. Guests who earn Ascend status will have all of the associated benefits.

WHAT IS THE SOAR STATUS CARD?

The Soar status card is available to guests who earn 1,200 Status Points during the six-month qualifying period. Guests who earn Soar status will have all of the associated benefits.

WHAT ARE THE QUALIFYING PERIODS?

Qualifying periods are the same; April through September and October through March.

IS A PIN REQUIRED?

Yes, the use of the PIN (Personal Identification Number) for transactions is necessary.

IS THERE RESERVED PARKING?

Ascend and Soar members may park in our VIP Parking Lot.

HOW CAN I CHECK HOW MANY MOMENTUM DOLLARS/ACHIEVEMENT AWARDS I HAVE?

Please visit any of the kiosks located throughout the property to access balance information. Guests may also log into My World by clicking the link at the top of this page to check Momentum Dollar balance, Status Points and to see available offers.

WHAT ARE MOMENTUM DOLLARS?

Momentum Dollars replace Player's Club points and are spendable at any of our shops or restaurants. These dollars are earned by gaming. One Momentum Dollar is equivalent to one dollar when using them for purchase in any of our shops or restaurants.

ARE MOMENTUM DOLLARS AND BENEFITS RECOGNIZED AT OTHER MOHEGAN SUN PROPERTIES?

Yes! Momentum Dollars can be redeemed at Mohegan Sun in Connecticutilani in Washington and Resorts Casino Hotel in Atlantic City.

WHAT ARE STATUS POINTS?

Status Points are earned through gaming during the qualifying period and determine which card level members fall into.

ARE STATUS POINTS EARNED AT THE SAME RATE THROUGHOUT EVERY CARD LEVEL?

Yes, Status Points, unlike Momentum Dollars, are earned at the same rate throughout every card level. However, at times, we may have promotions that will allow you to earn Status Points faster.

DO STATUS POINTS EXPIRE?

Status Points will be reset to zero at the end of each qualifying period, just as tier points were.

WHAT IS A MOMENTUM ACHIEVEMENT AWARD?

Momentum Achievement Awards are set Status Point levels that have an associated award attached to them. At each instance in which a set Status Point level is reached within a tier period (300, 600, 800, 1,000, etc.) guests will receive an award at each level. Awards will be available at the kiosk every time they hit one of the Status Point levels. Guests can earn multiple awards each day by hitting multiple Status Point levels.