CONTACT A HOST
Our casino marketing team awaits you, ready to assist with every detail of your visit. Whether you are coming for a nice evening out or need help arranging an overnight stay, our team of player development executives and hosts are here to deliver the personalized service you deserve.
PLAYER DEVELOPMENT EXECUTIVES
Player Development Executive
Wayne, a Pennsylvania State University graduate, joined the Mohegan Sun Pocono team in 2008. Wayne takes pride in “acknowledging each and every guest, regardless of their gaming preference." He strives to blow away each guest, every time by delivering excellent customer service each day. His marketing experience coupled with his superb work ethic plays a vital role in the success of our player development team. His dedication and passion for superior guest service are second to none.
Player Development Executive
After serving for 7 years in the US Navy, John received his honorable discharge from where he was stationed in Groton CT. Shortly after that, Mohegan Sun opened and John took a job doing Security. 8 months later he became a Table Games Dealer and moved up in that department. In March of 2010, John transferred to Mohegan Sun Pocono where he taught a variety of core Table Games. John then went on to become a Table Games Shift Manager for the past 9 years, and has since transitioned to become a Player Development Executive. John has been with Mohegan Sun for over 23 years and has taken great pride in his Guests Service skills. John is a loyal Buffalo Bills fan and loves spending time with his family.
Brenda began her Mohegan Sun Pocono career in Player’s Club, and was quickly promoted to Casino Host. She has a strong background in customer service from her years owning her own salon and flight attendant career, so making you feel special comes second nature to Brenda. Brenda will welcome you to the property as if you were visiting her in her home, with a warm smile and her friendly demeanor.
Mike has over 7 years of casino experience, most of them spent with Player’s Club here at Mohegan Sun Pocono. He loves spending time with his family and is passionate about the gaming world. So passionate in fact, Mike often visits other casinos during his vacations. He strives to deliver personalized service to each guest he encounters and works toward making sure each guest has a memorable experience.
GeorgeAnn began her Mohegan Sun Pocono career in the Cage department, and then moved to the Credit department before becoming a Casino Host. Her diverse background will allow her to assist your every need. Her outgoing personality and warm smile make her an unforgettable presence on the gaming floor.
Kevin started at Mohegan Sun Pocono in June of 2013 in the Security Department for a brief 9 months. Transferred to VIP Services in March of 2014 for 5+ years where he learned a lot about the casino. Then, was given the opportunity to become a Casino Host so he could not only further his career, but also help guests on a more personal level. Kevin is a big sports fan, and played many in his younger years, and went on to be a baseball umpire and referee. Kevin loves to spend time with his family and play Golf in his spare time.
Morgan Graduated from Full Sail University in February 2019 with a Bachelor’s Degree in Entertainment Business. She Started working at Mohegan Sun Pocono as a hostess at Rustic Kitchen in August 2016. Morgan Enjoys concerts and live entertainment outside of work. Morgan likes that she can now interact with more guests and assist at making each Mohegan Sun Pocono visit memorable and better each time.
Jennifer is A Genuine New Yorker at Heart and Moved to Pennsylvania in 2003. She had a background of 10+ years working in Customer Service Management. She has a dedicated, energetic, positive and outgoing personality that has allowed her to establish great relationships with guests so they can have a One-of-Kind Experience. Jennifer enjoys quality time with family, music, road trips and cooking. With her Love For Life and People, she Feels Right at Home at Mohegan Sun Pocono and Has Found her Niche in the Casino Industry.